First(?) Academic Job to Reference “Content Moderation” Appears at Michigan

Saving here as much for posterity as to share it, the following announcement for a position in Michigan's School of Information for the 2018-19 has appeared. Of particular interest to me, and likely to many readers, is the fact that the job as specifically mentions "content moderation" as an area of specialization. To my knowledge,… Continue reading First(?) Academic Job to Reference “Content Moderation” Appears at Michigan

Google brings AI tool to arsenal in anti-child sexual exploitation fight – for whose benefit?

An article from The Verge today described a new AI tool released by Google and intended to assist in the (sadly) unending battle to control the circulation of child sexual exploitation (CSE) material (also known as child sexual abuse material and, incorrectly, as "child pornography") online. This tool is intended to work alongside extant technologies… Continue reading Google brings AI tool to arsenal in anti-child sexual exploitation fight – for whose benefit?

Update: ARTE’s Trailer Not Removed, But the Confusion Is the Story

Yesterday, I wrote about the case of what appeared to have been a removal of a trailer for the documentary film The Cleaners. I'll point you to that post so that I don't need to rehash it too much here and I can get right to the update.   Here's the update. This morning (US-time), the… Continue reading Update: ARTE’s Trailer Not Removed, But the Confusion Is the Story

“The Cleaners,” Cleaned – Google’s YouTube Removes Trailer for Content Moderation Documentary, Citing “Shocking Content”

PLEASE SEE THIS UPDATE FOR IMPORTANT CLARIFICATION Today, news from France: it seems the French outlet of the Franco-German television channel ARTÉ (known as ARTE in Germany) has found itself on the wrong side of Google and YouTube's opaque and mysterious content moderation policy for videos. The irony? The video that has been removed is a… Continue reading “The Cleaners,” Cleaned – Google’s YouTube Removes Trailer for Content Moderation Documentary, Citing “Shocking Content”

EFF Pioneer Award 2018

I am honored to announce that I am a recipient of a 2018 Pioneer Award from the Electronic Frontier Foundation, based on my research to  unveil the people and practices of commercial content moderation. I am deeply honored by this recognition, which came as a complete surprise, and honored to be sharing the 2018 award… Continue reading EFF Pioneer Award 2018

Forty Years of Dr. Linda C. Smith – A Tribute to Her Living Legacy

The following was written to be included in a memory book offered to Dr. Linda C. Smith on the occasion of her 40th anniversary at the iSchool at the University of Illinois at Urbana Champaign (formerly known as the Graduate School of Library and Information Science). She received her memory book at a recent faculty… Continue reading Forty Years of Dr. Linda C. Smith – A Tribute to Her Living Legacy

Carnegie Fellows 2018 – An Honor

It is with gratitude that I share with you the news that I am one of 31 recipients of the 2018 Carnegie Fellowship. This is a career-defining honor for which I am supremely grateful and by which I am deeply humbled. I was able to respond to the news this morning on Twitter, and then… Continue reading Carnegie Fellows 2018 – An Honor

No, YouTube is not a library – and why it matters

Last week, en route to deliver a keynote at the 11th annual #libtech2018 conference at Macalester College, I came across a tweet reporting out on YouTube CEO Susan Wojcicki's remarks at sxsw, as transcribed by a Twitter user. Among other things, she claimed that a great model for describing what YouTube is is, in fact,… Continue reading No, YouTube is not a library – and why it matters

Researching ICT Companies: A Field Guide for Civil Society Researchers (and everyone else!)

Interested in how to research ICTs, but finding it daunting? Nathalie Maréchal, of USC Annenberg and Ranking Digital Rights and I wrote this handy guide, with support from the Internet Policy Observatory - a fancy PDF version is now available! tl;dr: you don’t have to have insider status (and it may even be preferable not… Continue reading Researching ICT Companies: A Field Guide for Civil Society Researchers (and everyone else!)

New article: Digital detritus: ‘Error’ and the logic of opacity in social media content moderation

Announcing a new article on the politics of commercial content moderation: Digital detritus: 'Error' and the logic of opacity in social media content moderation. This article is part of a special issue of First Monday devoted to gender and digital labor, edited by Carolyn Elerding, Roopika Risam and Radhika Gajjala. The issue also features contributions from… Continue reading New article: Digital detritus: ‘Error’ and the logic of opacity in social media content moderation