“The Cleaners,” commercial content moderation documentary, airs on PBS’s Independent Lens

UPDATE: The Cleaners is currently available for streaming for US audiences. At long last, The Cleaners makes its American wide-release début! The documentary film, first released this January at the Sundance film festival and making appearances at Hot Docs, Human Rights Watch Film Festival and other festivals around the world, will air tonight on the… Continue reading “The Cleaners,” commercial content moderation documentary, airs on PBS’s Independent Lens

Behind the Screen: Content Moderation in the Shadows of Social Media now available for pre-order

As of yesterday, my book eight years in the making is now available for pre-order. The book is Behind the Screen: Content Moderation in the Shadow of Social Media and will be published by Yale University Press. You may pre-order direct from the Press if you prefer, or you may also find it at Amazon.… Continue reading Behind the Screen: Content Moderation in the Shadows of Social Media now available for pre-order

First(?) Academic Job to Reference “Content Moderation” Appears at Michigan

Saving here as much for posterity as to share it, the following announcement for a position in Michigan's School of Information for the 2018-19 has appeared. Of particular interest to me, and likely to many readers, is the fact that the job as specifically mentions "content moderation" as an area of specialization. To my knowledge,… Continue reading First(?) Academic Job to Reference “Content Moderation” Appears at Michigan

Google brings AI tool to arsenal in anti-child sexual exploitation fight – for whose benefit?

An article from The Verge today described a new AI tool released by Google and intended to assist in the (sadly) unending battle to control the circulation of child sexual exploitation (CSE) material (also known as child sexual abuse material and, incorrectly, as "child pornography") online. This tool is intended to work alongside extant technologies… Continue reading Google brings AI tool to arsenal in anti-child sexual exploitation fight – for whose benefit?

Update: ARTE’s Trailer Not Removed, But the Confusion Is the Story

Yesterday, I wrote about the case of what appeared to have been a removal of a trailer for the documentary film The Cleaners. I'll point you to that post so that I don't need to rehash it too much here and I can get right to the update.   Here's the update. This morning (US-time), the… Continue reading Update: ARTE’s Trailer Not Removed, But the Confusion Is the Story

“The Cleaners,” Cleaned – Google’s YouTube Removes Trailer for Content Moderation Documentary, Citing “Shocking Content”

PLEASE SEE THIS UPDATE FOR IMPORTANT CLARIFICATION Today, news from France: it seems the French outlet of the Franco-German television channel ARTÉ (known as ARTE in Germany) has found itself on the wrong side of Google and YouTube's opaque and mysterious content moderation policy for videos. The irony? The video that has been removed is a… Continue reading “The Cleaners,” Cleaned – Google’s YouTube Removes Trailer for Content Moderation Documentary, Citing “Shocking Content”

EFF Pioneer Award 2018

I am honored to announce that I am a recipient of a 2018 Pioneer Award from the Electronic Frontier Foundation, based on my research to  unveil the people and practices of commercial content moderation. I am deeply honored by this recognition, which came as a complete surprise, and honored to be sharing the 2018 award… Continue reading EFF Pioneer Award 2018

Forty Years of Dr. Linda C. Smith – A Tribute to Her Living Legacy

The following was written to be included in a memory book offered to Dr. Linda C. Smith on the occasion of her 40th anniversary at the iSchool at the University of Illinois at Urbana Champaign (formerly known as the Graduate School of Library and Information Science). She received her memory book at a recent faculty… Continue reading Forty Years of Dr. Linda C. Smith – A Tribute to Her Living Legacy

Carnegie Fellows 2018 – An Honor

It is with gratitude that I share with you the news that I am one of 31 recipients of the 2018 Carnegie Fellowship. This is a career-defining honor for which I am supremely grateful and by which I am deeply humbled. I was able to respond to the news this morning on Twitter, and then… Continue reading Carnegie Fellows 2018 – An Honor

No, YouTube is not a library – and why it matters

Last week, en route to deliver a keynote at the 11th annual #libtech2018 conference at Macalester College, I came across a tweet reporting out on YouTube CEO Susan Wojcicki's remarks at sxsw, as transcribed by a Twitter user. Among other things, she claimed that a great model for describing what YouTube is is, in fact,… Continue reading No, YouTube is not a library – and why it matters