Announcing “All Things in Moderation,” Dec. 6-7, 2017 at UCLA

It’s my great pleasure to announce the following event and related CFP. On December 6-7 2017, UCLA’s Department of Information Studies, part of the UCLA Graduate School of Education and Information Studies, welcomes participants to a two-day conference on commercial content moderation (CCM) of user-generated social media material. At All Things in Moderation: The People,… Continue reading Announcing “All Things in Moderation,” Dec. 6-7, 2017 at UCLA

Google brings AI tool to arsenal in anti-child sexual exploitation fight – for whose benefit?

An article from The Verge today described a new AI tool released by Google and intended to assist in the (sadly) unending battle to control the circulation of child sexual exploitation (CSE) material (also known as child sexual abuse material and, incorrectly, as “child pornography”) online. This tool is intended to work alongside extant technologies… Continue reading Google brings AI tool to arsenal in anti-child sexual exploitation fight – for whose benefit?

Update: ARTE’s Trailer Not Removed, But the Confusion Is the Story

Yesterday, I wrote about the case of what appeared to have been a removal of a trailer for the documentary film The Cleaners. I’ll point you to that post so that I don’t need to rehash it too much here and I can get right to the update.   Here’s the update. This morning (US-time), the… Continue reading Update: ARTE’s Trailer Not Removed, But the Confusion Is the Story

Media Appearances

Sarah T. Roberts, Ph.D.  Assistant Professor, Department of Information Studies, Graduate School of Education & Information Studies at UCLA SUMMARY:Expert in commercial content moderation (CCM), social media moderation, social media policy, social media and society. Frequent commenter on Facebook, Google and other major online platforms. Longer bio available here as PDF. High-res headshots available here: 2016… Continue reading Media Appearances

PRI Science Friday: The Invisible Humans Who Sanitize the Internet

On Friday, March 10, I appeared on PRI’s Science Friday program to discuss commercial content moderation (CCM). Along with me was Rochelle LaPlante, who has been working on CCM via microlabor platforms such as Amazon Mechanical Turk for over 10 years. Of particular interest was a caller who dialed in from Iowa to talk about his… Continue reading PRI Science Friday: The Invisible Humans Who Sanitize the Internet

CCM in the Atlantic connects phenomenon to key questions of democracy

I’m pleased to report that, after many, many months in the works, my article on commercial content moderation has appeared in the Atlantic today. The story has taken many forms over the past few months of work on it, and has undergone necessary evolutions in response to rapid developments in social media-related conversations, and public pushback… Continue reading CCM in the Atlantic connects phenomenon to key questions of democracy

At UCLA

After three years as Assistant Professor in the Faculty of Information and Media Studies (FIMS) at the University of Western Ontario, I have made an institutional change. As of summer 2016, I have joined the Department of Information Studies, a part of the Graduate School of Education & Information Studies, at UCLA. I am an… Continue reading At UCLA

Publications

Monographs Roberts, S.T. (2019). Behind the Screen: Content Moderation in the Shadows of Social Media. Yale University Press. Forthcoming in June. Journal Articles Roberts, S.T. (2018). Digital detritus: ‘Error’ and the logic of opacity in social media content moderation. First Monday, 23(3). http://firstmonday.org/ojs/index.php/fm/article/view/8283/6649 Roberts, S.T. (2016). Digital refuse: Canadian garbage, commercial content moderation and the… Continue reading Publications