On March 22nd, I had the honor of appearing as a guest on TVO‘s The Agenda with Steve Paikin. I appreciated the opportunity to introduce the concept and existence of commercial content moderation to a wider audience. Here is the segment of the program in which I appeared.
In the spirit of making academic work, so often cloistered in esoteric journals or inaccessible behind paywalls, accessible to all and in a timely fashion, I have begun the process of creating pre-production files of my upcoming publication. I have deposited these files in our open access institutional repository, Scholarship@Western. I intend to negotiate for… Continue reading Now available: New Publications on CCM; Google Glass, Race and Class; LIS, Diversity as Social Justice and Calls to Action;Digital Literacy
On April 1st, I was interviewed on CBC’s Ontario Morning radio program by host Wei Chen. During the 7-minute live interview, Chen asked me about my work on commercial content moderation (CCM) and the workers that do it. It was my pleasure to share an overview of this work, and its implications, with Ontario Morning… Continue reading Interview on CBC Ontario Morning
It was my great pleasure to visit UCLA to deliver a talk on February 20th. The invitation from the Graduate School of Education and Information Studies (GSEIS) could not have come at a better time, in the midst of this brutal Canadian winter. A good combination of students, faculty from GSEIS and Labor Studies, gracious co-sponsorsof… Continue reading CCM at UCLA: Feb. 20th talk at GSEIS
It’s been a whirlwind of a week in Dublin, Ireland, as I’ve been visiting with colleagues and participating in IAMCR13. The conference has been time well spent, with a critical mass of critical media and communications scholars assembled in one place to talk about very real issues. At the fore has been that of continued… Continue reading IAMCR 13 in Dublin – A Report from Our Panel
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In the past few days my inbox has seen an influx in forwards from friends and colleagues, all sharing links with me covering the recent revelation that Facebook outsources some of its dirtiest work, and that those firms handling Facebook’s outsourced labor pay exploitatively low wages for some of the most psychologically damaging digital work… Continue reading Social Media’s Dirty Work: Contextualizing the Facebook Screening Controversy
News My book Behind the Screen: Content Moderation in the Shadows of Social Media is now available for pre-order from Yale University Press! About Sarah Sarah T. Roberts is an Assistant Professor in the Department of Information Studies (Graduate School of Education & Information Studies) at UCLA. She holds a Ph.D. from the iSchool at the… Continue reading About
Last week, en route to deliver a keynote at the 11th annual #libtech2018 conference at Macalester College, I came across a tweet reporting out on YouTube CEO Susan Wojcicki’s remarks at sxsw, as transcribed by a Twitter user. Among other things, she claimed that a great model for describing what YouTube is is, in fact,… Continue reading No, YouTube is not a library – and why it matters
As reported by Reuters and picked up in the Huffington Post, Facebook today released a confusing infographic ostensibly designed to shed light on the cryptic route that reported content takes through the company’s circuit of screening. According to the company, content flagged as inappropriate, for any one of myriad reasons, makes its way to “…staffers… Continue reading Obscurity through Transparency: Facebook releases infographic that reveals little – by design?