CCM on “The Agenda”

On March 22nd, I had the honor of appearing as a guest on TVO‘s The Agenda with Steve Paikin. I appreciated the opportunity to introduce the concept and existence of commercial content moderation to a wider audience. Here is the segment of the program in which I appeared.

Now available: New Publications on CCM; Google Glass, Race and Class; LIS, Diversity as Social Justice and Calls to Action;Digital Literacy

In the spirit of making academic work, so often cloistered in esoteric journals or inaccessible behind paywalls, accessible to all and in a timely fashion, I have begun the process of creating pre-production files of my upcoming publication. I have deposited these files in our open access institutional repository, Scholarship@Western. I intend to negotiate for… Continue reading Now available: New Publications on CCM; Google Glass, Race and Class; LIS, Diversity as Social Justice and Calls to Action;Digital Literacy

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Social Media’s Dirty Work: Contextualizing the Facebook Screening Controversy

In the past few days my inbox has seen an influx in forwards from friends and colleagues, all sharing links with me covering the recent revelation that Facebook outsources some of its dirtiest work, and that those  firms handling Facebook’s outsourced labor pay exploitatively low wages for some of the most psychologically damaging digital work… Continue reading Social Media’s Dirty Work: Contextualizing the Facebook Screening Controversy

About

  News My book Behind the Screen: Content Moderation in the Shadows of Social Media is now available for pre-order from Yale University Press! About Sarah Sarah T. Roberts is an Assistant Professor in the Department of Information Studies (Graduate School of Education & Information Studies) at UCLA. She holds a Ph.D. from the iSchool at the… Continue reading About

Obscurity through Transparency: Facebook releases infographic that reveals little – by design?

As reported by Reuters and picked up in the Huffington Post, Facebook today released a confusing infographic ostensibly designed to shed light on the cryptic route that reported content takes through the company’s circuit of screening. According to the company, content flagged as inappropriate, for any one of myriad reasons, makes its way to “…staffers… Continue reading Obscurity through Transparency: Facebook releases infographic that reveals little – by design?