First(?) Academic Job to Reference “Content Moderation” Appears at Michigan

Saving here as much for posterity as to share it, the following announcement for a position in Michigan's School of Information for the 2018-19 has appeared. Of particular interest to me, and likely to many readers, is the fact that the job as specifically mentions "content moderation" as an area of specialization. To my knowledge,… Continue reading First(?) Academic Job to Reference “Content Moderation” Appears at Michigan

Google brings AI tool to arsenal in anti-child sexual exploitation fight – for whose benefit?

An article from The Verge today described a new AI tool released by Google and intended to assist in the (sadly) unending battle to control the circulation of child sexual exploitation (CSE) material (also known as child sexual abuse material and, incorrectly, as "child pornography") online. This tool is intended to work alongside extant technologies… Continue reading Google brings AI tool to arsenal in anti-child sexual exploitation fight – for whose benefit?

Announcing “All Things in Moderation,” Dec. 6-7, 2017 at UCLA

It’s my great pleasure to announce the following event and related CFP. On December 6-7 2017, UCLA’s Department of Information Studies, part of the UCLA Graduate School of Education and Information Studies, welcomes participants to a two-day conference on commercial content moderation (CCM) of user-generated social media material. At All Things in Moderation: The People,… Continue reading Announcing “All Things in Moderation,” Dec. 6-7, 2017 at UCLA

PRI Science Friday: The Invisible Humans Who Sanitize the Internet

On Friday, March 10, I appeared on PRI's Science Friday program to discuss commercial content moderation (CCM). Along with me was Rochelle LaPlante, who has been working on CCM via microlabor platforms such as Amazon Mechanical Turk for over 10 years. Of particular interest was a caller who dialed in from Iowa to talk about his… Continue reading PRI Science Friday: The Invisible Humans Who Sanitize the Internet

CCM in the Atlantic connects phenomenon to key questions of democracy

I'm pleased to report that, after many, many months in the works, my article on commercial content moderation has appeared in the Atlantic today. The story has taken many forms over the past few months of work on it, and has undergone necessary evolutions in response to rapid developments in social media-related conversations, and public pushback… Continue reading CCM in the Atlantic connects phenomenon to key questions of democracy

What is content moderation? What is CCM?

I am frequently contacted by press and by colleagues who ask me to define commercial content moderation, or CCM. In order to do so, it is also necessary to discuss social media content moderation, more generally - all of which leads to a need to historicize these practices in the larger history of the Internet.… Continue reading What is content moderation? What is CCM?

Microsoft sued by Commercial Content Moderators (#CCM) in first-of-its-kind case

In a first-of-its kind case, a Washington state attorney has filed suit on behalf of two Microsoft employees who were exposed to disturbing and abhorrent content, all a part of the conditions of their work at Microsoft as commercial content moderators (CCM). According to the article reported in the McClatchy syndicate of newspapers, the two… Continue reading Microsoft sued by Commercial Content Moderators (#CCM) in first-of-its-kind case

“It’s not Science Fiction”: Hidden Labor, and Trauma, of USAF Drone Pilots

  On Friday of last week, Democracy Now! devoted its program to interviews with four whistle-blowing ex-Air Force personnel who were charged with piloting drones and unleashing bombs on people under the auspices the U.S.'s policy of "targeted killing." The interviews coincide with the release of a documentary film, Drone, making its North American début this… Continue reading “It’s not Science Fiction”: Hidden Labor, and Trauma, of USAF Drone Pilots

Now available: New Publications on CCM; Google Glass, Race and Class; LIS, Diversity as Social Justice and Calls to Action;Digital Literacy

In the spirit of making academic work, so often cloistered in esoteric journals or inaccessible behind paywalls, accessible to all and in a timely fashion, I have begun the process of creating pre-production files of my upcoming publication. I have deposited these files in our open access institutional repository, Scholarship@Western. I intend to negotiate for… Continue reading Now available: New Publications on CCM; Google Glass, Race and Class; LIS, Diversity as Social Justice and Calls to Action;Digital Literacy